How do I book custom wedding illustrations?

I am accepting bookings for custom wedding orders here.

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Are you accepting non-wedding projects?

Yes, depending on my schedule. Contact me to inquire.

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​How are custom illustrations created?

All of my illustrations begin as a sketch, and are translated into full color digital illustration samples. I work straight from the submitted questionnaire, photographs and descriptions of people, pets, and places.

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Are there rush orders available? 

Rush orders are sometimes available in limited quantities (and spots fill quickly!). Adding a rush order fee is the only way to receive guaranteed delivery dates for custom wedding illustrations. Express shipping on prints is also always an upgrade option. 

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Can we chat over the phone, zoom, or meet in person if I am local? 

I prefer to stick to email for correspondence, as it helps me keep a clear written record of all order details and design requests. Please feel free to email me at orders@chicksnhens.com.

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Do you accept international orders outside of the U.S.?

Absolutely! ​

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Do I need to provide a photo of the people I would like illustrated in the exact outfits I would like in the illustration?

Photos of the outfits are helpful, but aren't required. 

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Can you work with my wedding or event planner?

Yes, definitely.

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If I see a design you created for a previous client I would like to reuse for my wedding, can I purchase prints or digital files of that exact design (or only change the illustration of the couple)?

In short, NO. I take pride in creating one-of-a-kind designs for each couple for their special day. If you are in love with a previous design I have created we can work together to create something with a similar vibe, but each wedding design will remain custom and unique. 

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Can I request a certain font?

Yes. If you request a font I do not have, there will be a fee to purchase it or you can purchase the font and send me the files to use on your invitations.

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What if I don't love the initial design samples? 

My number one goal is for each client to absolutely love their final designs. Please keep in mind the initial sample is an initial draft. We will work together to revise your samples, ensuring you love the final sample for print. Several design revisions are included free with each design, and a revisions fee is quoted if revisions are requested beyond the free allotted revisions. I am happy to work together to bring your vision to life. I do not accept cancellations if you choose not to proceed with the design process.

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Can you work with print shop on digital files? 

When digital files are purchased, coordinating and communicating with other print shops is beyond the scope of the services provided. Digital files are a DIY option. You will need to coordinate and work with whatever print shop you choose. 

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Can I purchase digital files to email invitation designs to my guests? 

I do not offer high resolution digital files to be sent via email. Digital files are meant for printing + mailing.

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How are invitations from Chicks n Hens printed, cut, and assembled?

I personally handle every aspect of printing on one of my high-end professional printer in the Chicks n Hens studio. Printing in the Chicks n Hens studio allows me to have complete control over the color and quality of your prints. Print dimensions may vary slightly, as each print is cut by hand. Samples are available if you would like to see the print quality and feel the paper thickness before purchasing your prints. Colors can vary from computer to computer screen, and from the computer to the printer. 

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How are printed invitations packaged and shipped?

Your invitations will arrive sealed and protected in plastic bags, surrounded by tissue paper or crinkle cut packing paper, in a sturdy box.  Wedding invitations are always sent with tracking and insurance. All wedding invitation print orders over $300 will require a signature upon delivery. 
 

How will my prints be assembled?

Standard printed invitations arrive assembled in order of Invite, RSVP, then map / reception card,  and are ready to be placed in envelopes. Folded invitations arrive scored and folded, also ready to be placed in invitations. RSVP envelopes are left out of the assembled stack, this allows you to add return postage and a return address to your RSVP envelopes prior to stuffing all of your main envelopes. Envelope liners and additional items arrive unassembled. Assembly on additional items is available for a fee. Contact me for a quote.

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What if I find an error on my invitations after they arrive? 

Oh no! I never want this to happen, and do my best to make sure every design is perfect. Once you approve your designs, I begin the printing phase. Designs are printed exactly as they look when you approve them. Any errors (spelling, grammatical, or design errors) discovered after printing will mean that you need to pay for the printing costs again, even if the error was my fault. Be sure to proofread and look over your designs very carefully before approving your design. I recommend having a second person look them over carefully. Unfortunately, I cannot offer free re-prints or refunds for printed wedding invitations.

 

What if I am not satisfied with the colors, quality, or paper after my prints arrive?

If you would like to feel the paper and see the print quality prior to placing your order for prints samples are always available for purchase. You can even purchase a sample of your exact invitation design before purchasing all of your prints, so there won't be any surprises! Please remember colors can vary from computer to computer screen, and from the computer to the printer. Years have gone into perfecting my printing process, and I personally inspect each invitation prior to shipment. In the rare event that an issue arises with print quality or cutting. please contact me via with photos of any issues. If I find there is a quality issue, I am happy to correct and send replacement prints for any prints with issues. Please allow reasonable timing for replacement prints to ship. Refunds will not be issued for prints for any reason.

 

What if I order printed invitations, and realize at a later date I am short a few?

I recommend ordering more invitations than your guest count requires, as you may have last minute guests pop up or want to keep a few as a keepsake. Generally, my schedule does not allow for small print orders below 25.

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What if my wedding is cancelled and I no longer need invitations?

I hope this never happens! As a one-person small business, I accept limited orders based on current bookings. All sales are final, and non-transferable.  I do not accept cancellations for any reason. Thank you for understanding. <3

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What  advice you would offer wedding clients?

Upgrade the envelopes from the free white envelopes and add custom liners if your budget allows. This is a relatively inexpensive way to make a huge statement on your invitations! 

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Please contact me with any questions. 

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